Statement of Rights & Responsibilities
Clients have the right to:
- Confidentiality
- Be treated with respect and dignity
- Be recognized for their intrinsic value as a person
- Be directly involved in all aspects of program planning and implementation
- Guide all services and supports by expressing their goals and preferences.
- Be provided with training and learning options to facilitate skill development and foster community involvement
- Work and receive services in safe environments
- Be provided maximum continuity of service provision
- Be encouraged and supported to make choices and decisions to increase self-determination and independence
- Receive services and supports that honour personal control
- Expect responsibility and accountability from Arch Enterprises & Training Association
- Appeal decisions by following the appropriate steps
- Be informed
Arch Enterprises 2011
